Export Sales and Logistics Coordinator

Position Overview:

Reporting into the Head of Export Sales and a strong dotted line into the Product Supply Manager the Export Sales and Logistics Co-ordinator will support the company in delivering product to export customers globally, with particularly emphasis on Europe.
The Export Sales and Logistics Co-ordinator will manage multiple orders through our business, to ensure export orders are delivered on time and in full. The role will also assist the Procurement team in managing the inbound and outbound distribution processes across the business.


Yatton, North Somerset

Company Overview:

Pets Choice is a leading Pet and Animal Products Manufacturer. Sites based in Lancashire, North Somerset and Cardiff, the Pets Choice portfolio of Brands offers a variety of products for Pets and Wild Animals from Dogs to Ducks! Our Brands include; Webbox, Bob Martin, TastyBone, Meatiful, Spike’s, WildThings, Feathers & Beaky and Vitakraft.

With a broad range of capabilities, Pets Choice are proud to be a supplier to UK Grocery, Discount Retailers, Pet Specialists,  Independent Retailers, Wholesale, Ecommerce and Export markets!
With ambitious plans to continue growth, Pets Choice proactively responds to change and continue to be quick to adapt to market demands.

At Pets Choice, we are investing into the development of our people. Entrepreneurial spirit is encouraged and our team is empowered to make decisions whilst having ownership of their work. As a business we are always looking at more ways to build an engaging, rewarding and collaborative workplace culture.


  • Working alongside the Operations team ensuring export orders are picked, tested, ring fenced and ready for despatch as required by the customer.
  • Working alongside the technical team to ensure product test results are completed on time and in full and available for inspection
  • Work alongside the QMS team to ensure processes and procedures are documented and adhered to.
  • Working alongside the Finance team to ensure orders are released and billed accordingly
  • Working in collaboration with our VET, in the completion and submission of Export Health Certificates as required.
  • Developing and maintaining an audit trail to underpin our Export Health Certificate compliance
  • Comfortable working with a wide portfolio of products
  • Comfortable with recommending and discussing ideas on how to improve processes as required.
  • Issue timelines and communicate issues with relevant stakeholders
  • Maintains an up to date, real time tracker of export orders and their status through the orders to cash process.
  • Supports Operations and Finance in co-ordinating outbound logistics and ensuring goods are delivered on time and in full.
  • Co-ordinates refunds when hauliers fail to deliver on time and in full.

Key attributes and skills:

  • This role requires a confident and enthusiastic individual who is willing to roll their sleeves up and engage with a large number of departments and individuals to ensure orders are delivered on time and in full!
  • Strong communication skills
  • Project Management experience desirable
  • Used to working under pressure and managing multiple deadlines/projects
  • Able to work independently and on your own initiative
  • Driven, flexible and approachable
  • Can do attitude, prepared to tackle tasks and deal with new challenges positively
  • Eye for detail

If you would like to apply for this position, please send your cv to recruitment@petschoice.co.uk