Export Sales & Logistics Co-ordinator

Position Overview:

Reporting to the Product Supply Manager Export Sales and Logistics Co-ordinator will support the company in delivering product to export customers and manage multiple orders through our business, to ensure export orders are delivered on time and in full. The role will also assist the Procurement team in managing the inbound and outbound distribution processes across the business.


Yatton, Somerset (Hybrid)

Company Overview:

Pets Choice is a leading Pet and Animal Products Manufacturer. Sites based in Lancashire, North Somerset and Cardiff, the Pets Choice portfolio of Brands offers a variety of products for Pets and Wild Animals from Dogs to Ducks! Our Brands include; Webbox, Bob Martin, TastyBone, Meatiful, Spike’s, WildThings, Feathers & Beaky and Vitakraft.

At Pets Choice, we are investing into the development of our people. Entrepreneurial spirit is encouraged and our team is empowered to make decisions whilst having ownership of their work. As a business we are always looking at more ways to build an engaging, rewarding and collaborative workplace culture.


  • Working alongside the Operations team ensuring export orders are picked, tested, ring fenced and ready for despatch as required by the customer.
  • Working alongside the technical team to ensure product test results are completed on time and in full and available for inspection
  • Work alongside the QMS team to ensure processes and procedures are documented and adhered to.
  • Working alongside the Finance team to ensure orders are released and billed accordingly
  • Working in collaboration with our VET, in the completion and submission of Export Health Certificates as required.
  • Developing and maintaining an audit trail to underpin our Export Health Certificate compliance
  • Comfortable working with a wide portfolio of products
  • Comfortable with recommending and discussing ideas on how to improve processes as required.
  • Issue timelines and communicate issues with relevant stakeholders
  • Maintains an up to date, real time tracker of export orders and their status through the orders to cash process.
  • Supports Operations and Finance in co-ordinating outbound logistics and ensuring goods are delivered on time and in full.
  • Co-ordinates refunds when hauliers fail to deliver on time and in full.
  • General administrative support for the office.

Key attributes and skills:

  • This role requires a confident and enthusiastic individual who is willing to roll their sleeves up and engage with a large number of departments and individuals to ensure orders are delivered on time and in full!
  • Strong communication skills
  • Project Management experience desirable
  • Used to working under pressure and managing multiple deadlines/projects
  • Able to work independently and on your own initiative
  • Driven, flexible and approachable
  • Can do attitude, prepared to tackle tasks and deal with new challenges positively
  • Eye for detail

If you would like to apply for this position, please send your cv to recruitment@petschoice.co.uk