Packing/Raw Manager - Manufacturing, Blackburn

Position Overview:

The content of this job description reflects the main duties and responsibilities of the job and is not intended to form part of the contract of employment.

Pets Choice Ltd may revise the content of this Job Description or person specification at its discretion.


The location of the role is within a state-of-the-art manufacturing plant, alongside its Distribution Centre and Head Office located on Whitebirk Industrial Estate, Blackburn.

Company Overview:

Pets Choice is a leading pet food manufacturer whose industry knowledge spans over 135 years. Based in Blackburn, Lancashire, the Pets Choice portfolio of brands offers a variety of products for pets and wild animals under its brands; Webbox, Bob Martin, TastyBone, Meatiful, Spike’s, WildThings, Feathers & Beaky and Vitakraft. Each brand offers a unique insight into animals from dogs to ducks and produces high-quality products that cater to a wide variety of consumer needs.

As a trusted partner, Pets Choice provide private label goods including extruded food, wet food and retorted trays, and baked fresh meat treats. The business also offers additional services such as packaging design, fulfilment and logistics.

With a broad range of capabilities and distribution channels worldwide, Pets Choice are proud to be a major supplier to the UK grocery, independents and pet speciality sectors


  • Overseeing the day to day operations to ensure optimum product Quality is produced to the correct specification and in line with production costs.
  • Set and Implement standards, procedures to ensure high quality products are produced.
  • Effectively manage all working processes to meet BRC and other external and internal audit criteria, including CCP’s, GMP, Complaints, Non-Conformances and Audit readiness.
  • To deliver operational strategy by motivating and giving clear direction to the team developing and maintaining Quality-based production, whilst monitoring individual, team and machine performance.
  • Conduct regular GMP and Health and Safety audits reinforcing positive behaviour and dealing with non-compliance
  • Involved with material planning, availability and yield KPI’s vs standards & operational budgets.
  • Ensure all manning is planned in line with cost’s and adequate labour is available to deliver production plans through holiday/absent management
  • Lead production objectives and implement action plans to achieve set targets
  • Analysis of current processes and procedures with a view to identifying bottlenecks and putting corrective actions in place
  • Root Cause analysis by driving SIC controls with clear timebound action plans
  • Gather and present data using a range of I.T platforms and software systems 
  • Work collaboratively and engage with support functions/key stakeholders to achieve business objectives
  • Ensure all stock and inventory levels are correct and utilised as per specification
  • To deliver continuous improvement action plans through the team
  • Absence and conduct management
  • To chair daily performance review meeting in the absence of factory manager
  • Control the flow of work to meet customer deadlines; check and manage the product specification, making adjustments and keeping the factory manager informed, over-seeing the work of the staff, taking responsibility for the finished product by monitoring and maintaining quality.
  • To engage with the team’s offering support and guidance and in doing so provide continual staff training and development plans. Creating a self-motivated engaged team with succession plans in place
  • To deputise for the factory manager when required.
  • Provide manufacturing information by compiling, initiating, sorting, and analysing production performance records and data; answering questions and responding to requests.
  • Maintain a safe and clean work environment by educating and directing personnel on the use of all control points, equipment, and resources; maintaining compliance with established policies and procedures.
  • To immediately report to the factory manager any delays effecting production and safety


Health & Safety

  In line with Pets Choice Ltd's Health & Safety Policy you will be expected to:

  • Take reasonable care of your own health, safety and welfare and that of other people who may be affected by your actions or omissions.
  • To co-operate with Pets Choice Ltd and with employees in order to comply with health and safety law and our internal health and safety policies and procedures.
  • Not to misuse or interfere with, intentionally or recklessly, anything provided in the interests of safety.
  • Undertake all tasks covered under your role and responsibilities as covered in the Pets Choice Health and Safety Policy.
  • Responsible for the implementation of safe systems of work and the application of established health and safety procedures. They must conduct regular risk assessments of their areas of responsibility, exercise such supervision and communicate such information as is necessary to ensure the health and safety of their staff, contractors and visitors.
  • Active participation in activities associated with the management of workplace health and safety.
  • Identification and reporting of health and safety risks, accidents, incidents, injuries and property damage at the workplace.
  • Correct utilisation of appropriate personal protective equipment.



  • Any other duties that are reasonably requested within the scope of the job-role.
  • Have the ability to listen to employee concerns and suggestions and absorb them, and action as required.

Key attributes and skills:

  • Strong leadership including implementation of day to day HR processes and coaching, mentoring & people development skills (cross training individuals & teams)
  • Strong communicator at all levels with the ability to mentor, coach & develop others
  • Able to drive efficiencies whilst maintaining product quality & keeping costs down
  • PC Literate (Word, Excel & PowerPoint)
  • Proven ability to implement and drive change
  • Ability to balance multiple projects and priorities
  • Excellent analytical and numerical skills and ability to investigate anomalies
  • A problem solver with an eye for detail and accuracy
  • A dynamic self-starter with a positive, enthusiastic can-do attitude.
  • 5 years’ experience in manufacturing (preferably FMCG based)


Desirable Skills, Knowledge and Ability Requirements:

  • 3 years’ experience leading a team of circa 20 people or more
  • Understanding of basic lean manufacturing principles
  • Experience of BRC standards
  • IOSH managing safety qualification
  • Food Hygiene/Safety qualification


Competitive salary based on experience. 

Holiday entitlement is 23 days pa plus statutory bank holidays (3 days to be used during the Christmas period).

Company pension scheme will also be available after qualifying period. 

Core working hours are 07:00 – 16:00, however due to the nature of the role some out of hours working will be required.

If you would like to apply for this position, please send your cv to